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Privacy Policy

We values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website https://techogram.com/hosting and related services.

1. Who We Are

Techogram provides Hosting, Web Development, App Development, Shopify Development, and SEO services to clients in the UK and globally.

We are the Data Controller for your personal data under the UK General Data Protection Regulation (UK GDPR).

Company Information

  • Head Office (UK): Techogram Ltd., 71 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

  • US Office: 1447 Elizabeth Avenue, Marinette, WI 54143, United States

  • 📧 Email: [email protected]

  • đź“ž WhatsApp: +1 (920) 309-4958

2. Information We Collect

We may collect the following categories of data:

  • Identity Data: Name, company, job title.

  • Contact Data: Email, phone number, billing and shipping address.

  • Payment Data: Processed securely by Stripe UK (we do not store card details).

  • Technical Data: IP address, browser type, operating system, login activity.

  • Usage Data: How you interact with our website and services.

  • Marketing Data: Preferences regarding marketing communications.

  • User-Generated Data: Comments, media uploads, or other content you post.

3. Comments

When visitors leave comments on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string for spam detection.

  • An anonymized string created from your email address (a hash) may be provided to the Gravatar service to determine if you are using it. Their Privacy Policy is available at https://automattic.com/privacy/.

  • After approval, your profile picture (if linked via Gravatar) will be visible alongside your comment.

4. Media

If you upload images to our website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the site can download and extract any location data from uploaded images.

5. Cookies

We use cookies to enhance your experience.

  • If you leave a comment, you may opt-in to save your name, email, and website in cookies for convenience (lasting one year).

  • A temporary cookie is set on the login page to check browser acceptance; this is discarded after closing the browser.

  • Login cookies last for two days; screen preferences last one year. Selecting “Remember Me” keeps you logged in for two weeks.

  • Editing or publishing an article adds a cookie storing the post ID (expires in 1 day).

For more details, see our Cookie Policy.

6. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, or articles). Embedded content from other websites behaves as if you visited that site directly.

These websites may collect data, use cookies, embed third-party tracking, and monitor your interaction with the content.

7. How We Use Your Data

We process your personal data for:

  • Delivering hosting and development services.

  • Processing payments via Stripe UK.

  • Providing customer support and communication.

  • Sending service updates and marketing (if you consent).

  • Monitoring performance and website improvements.

  • Legal compliance and fraud prevention.

Legal Bases: Contract, Consent, Legal Obligation, Legitimate Interest.

8. Who We Share Your Data With

We do not sell your personal information. We may share it with:

  • Stripe UK (for payment processing).

  • Trusted IT, analytics, and hosting providers.

  • Government authorities if required by law.

If you request a password reset, your IP address will be included in the reset email.

9. How Long We Retain Your Data

  • Comments: Retained indefinitely to recognize and approve follow-ups automatically.

  • User Accounts: Stored until the user deletes their profile (administrators can also manage accounts).

  • Customer Accounts: Retained while active + up to 6 years (legal/tax obligations).

  • Payment Data: Retained per Stripe’s policy.

  • Marketing Data: Until consent is withdrawn.

10. Your Rights

Under UK GDPR, you have the right to:

  • Access personal data we hold about you.

  • Correct inaccurate or incomplete information.

  • Request erasure (“right to be forgotten”).

  • Restrict or object to processing.

  • Request data portability.

  • Withdraw consent at any time.

If you have an account or left comments, you may request an export of your data or deletion of your data (except where required for legal, security, or administrative reasons).

Requests should be made via [email protected].

11. Where Your Data is Sent

Visitor comments may be checked via an automated spam detection service.

12. International Data Transfers

If data is transferred outside the UK (e.g., Stripe’s international infrastructure), we ensure legal safeguards such as Standard Contractual Clauses (SCCs) or adequacy decisions.

13. Data Security

We employ encryption, access restrictions, firewalls, secure servers, and malware scanning to safeguard your data.

14. Payments via Stripe UK

Payments are processed securely by Stripe UK. Techogram does not store your credit or debit card details.

Stripe’s Privacy Policy: https://stripe.com/gb/privacy.

15. Marketing Communications

We may send promotional emails about new services if you have opted in. You may opt out anytime using the unsubscribe link or by contacting us.

16. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect data from minors.

17. Complaints

If you are unhappy with how we handle your data, please contact us first.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
Website: https://ico.org.uk

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page, and material changes may be notified via email.